Frequently Asked Questions About Footed Onsie Pajamas

Jumpin Jammerz has one Pajama question...

When are you getting your Adult Footed Hooded Onesie Pajamas? We have Rock Star Footies, Superhero Onesies, WWE Footies Pajamas and well over 250 styles and colors. Hopefully your answer would be.... Why from Jumpin Jammerz where else!

My tracking info was not received?

You can email us through our Contact Us section and we will provide all info within 24 hours.

Why should I buy footed pajamas?

Footed pajamas provide the same comfort and mobility that you had as a child but now in adult sizes! With a wide range of styles and sizes, they're not just for sleep anymore. You can wear them around the house and out!

Why is Jumpin Jammerz better than all the other brands?

Jumpin Jammerz has been making adult footed pajamas for over 14 years. We take pride in using the highest quality fleece and polyester to ensure that you'll never have an uncomfortable moment in our product. You will notice that the other products try to use our patterns and print but the quality in the material and stitch is just not the same. Buy one pair of Jumpin Jammerz and that's all you will ever need.

Are your licences official?

All of our licences are 100% approved and official. We work hard to get the greatest brands that you'll love to wear.

I've emailed your company but have not received a response.

Our Customer Service Team is dedicated to answering all inquiries within 48-72 hours. Please check your bulk/spam/junk email folders.

What about Product Care/Washing Instructions?

We recommend washing our products in cold water in a delicate cycle. Please air dry for best results or tumble dry with no heat.

Where are you manufactured?

Our products are manufactured in China.

Can I order without a credit card?

We offer several payment methods, including PayPal.

I am having a problem placing an order online what can I do?

Please email us through Contact Us section or call us at 888-884-5526, and our Customer Service Team can assist you.

How can I contact you?

You can email us through our Contact Us section.

Is your Website Secure?

Yes, we have taken every step to secure you information. We offer 128-bit encryption through an SSL Certificate.

Do you offer exchanges and Refunds?

You can request an exchange or return within 14 days of receipt of your order. Please review our return/exchange policy to assist you.

Do you ship to APO addresses?

Yes we do.

How often do you ship?

We offer a quick processing turnaround on all of our orders. It usually takes 1 - 2 business days to proceess. We ship on a daily basis (Monday - Friday).

Do you ship overnight?

Yes, overnight shipping is available to US locations serviced by FedEx. Order must be received by 2 pm (Arizona Time) in order to guarantee next-day delivery (Monday - Friday).

How long will it take to receive my order?

Ground shipments within the US take approximately 5 - 7 business days depending on your location. International orders take approximately 7-10 business days. (Please note that there is 1-2 business day processing time).

Do you ship to where I am?

Jumpin Jammerz can be sent anywhere in the world that our customers are.

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On March 11, 2012, in Austin, Texas Jumpin Jammerz threw the World's Largest Footed Pajama Party ever.
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