Need assistance with Tracking number, Return/Exchange or Product questions? Please Email us below with your request. Return requests to please include Full Purchasers Name, Order ID, Name of product(s) and state the nature of return as either a Refund or Exchange. Tracking info, Exchanges and Refund requests are handled here via our Contact US Online Dpt. to ensure you have all the proper info. Adjustments to orders pending ship out which includes substitutions or cancellations , please contact us directly during business hours or email us during the off hours. 2014 purchases have now expired for an RMA to be issued.